Barbell Therapy Support
Need a hand with the Barbell Therapy app? Reach us at jake@barbelltherapyut.com.
Contact us
- Email: jake@barbelltherapyut.com
- Phone: +1 (801) 850-0163 · Mon–Fri, 9am–6pm Mountain Time
- In person: 495 North State St, Orem, UT 84057
What we can help with
- Signing in or recovering your account
- Workouts and program questions
- Nutrition tracking (search, scan, AI lookup)
- Apple Health / HealthKit permissions
- Messaging your coach
- Account deletion
Common fixes
- I can't sign in: The Barbell Therapy app uses email one-time codes. After entering your email, check your inbox for a 6-digit code (and your spam folder). If the code doesn't arrive within 2 minutes, request a new one from the same screen.
- HealthKit data isn't showing up: Open iOS Settings → Privacy & Security → Health → Barbell Therapy, confirm each category is enabled, then quit and reopen the app. The app reads only the categories you've authorized.
- I want to delete my account: Email jake@barbelltherapyut.com from the address tied to your account. Per our Privacy Policy, we remove your data from active systems within 30 days and from backups within 90 days.
- I'm a coach and lost dashboard access: Contact jake@barbelltherapyut.com. Dashboard access requires a confirmed coach account on the Kode Fit platform.
Legal
About this app
- The Barbell Therapy iOS app is operated by Barbell Therapy in partnership with Kode Pro LLC, a Utah limited liability company doing business as Kode Fit. Kode Fit is a white-labeled fitness platform; Barbell Therapy owns its brand, content, and member relationships, while Kode Fit provides the underlying technology.